Sudo Shine Cleaning Ltd. respects your privacy and is committed to protecting the personal information you
provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit
our website, contact us, or book a cleaning service.

1. Information We Collect
   When you contact us or book a cleaning service, we may collect information such as your name, phone
   number, email address, home or service address, cleaning and booking details, access instructions you
   choose to provide, payment and transaction information, and messages or other information you send to us.
   Our website may also automatically collect basic technical information such as your IP address, browser type,
   device information, and website activity.
2. How We Use Your Information
   We may use your information to schedule and provide cleaning services; confirm and manage bookings;
   communicate with you about your service; process payments; respond to questions or concerns; provide
   customer support; improve our website and services; maintain business and financial records; and meet legal
   or regulatory requirements.
3. Payment Information
   Payments may be processed through secure third-party payment providers. Sudo Shine Cleaning Ltd. does not
   necessarily store your complete credit or debit card information directly. Payment providers may collect and
   process information according to their own privacy policies.
4. Sharing Your Information
   We do not sell or rent your personal information. We may share information when reasonably necessary with
   service providers that help us operate our business, such as booking, website, payment, communication, or
   technology providers. Information may also be disclosed when required by law.
5. Cleaning Staff and Service Information
   Information necessary to complete your cleaning service, such as your name, service address, cleaning
   instructions, and relevant access information, may be provided to the cleaner assigned to your booking.
   Cleaners are expected to keep customer information confidential and use it only for providing the assigned
   service.
6. Cookies and Website Information
   Our website may use cookies and similar technologies to help the website function, understand website
   activity, and improve the customer experience. Third-party services used on our website may also use cookies
   or similar technologies according to their own privacy practices.
   Sudo Shine Cleaning Ltd. | Privacy Policy | Page 2
7. Protecting Your Information
   We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or
   disclosure. However, no internet-based system can be guaranteed to be completely secure.
8. How Long We Keep Information
   We keep personal information only for as long as reasonably necessary to provide our services, maintain
   appropriate business records, resolve concerns, and meet legal, tax, or regulatory requirements.
9. Your Privacy Rights
   You may contact us if you have questions about the personal information we hold about you or if you would like
   to request access to or correction of your personal information, subject to applicable law.
10. Changes to This Privacy Policy
    We may update this Privacy Policy when necessary. Any updated version will be posted on our website.
11. Contact Us
    If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
    Sudo Shine Cleaning Ltd.
    Calgary, Alberta, Canada
    Email: [email protected]
    Phone: 403-966-8769
    Last updated: September 4, 2026